The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle, including the processes used, the linkages between Lifecycle stages, and their contribution to Service Management practices.
Course completion certificate will be provided.
Students who finish their courses from the Institute can repeat the courses or practice the courses again until their convenience. They can avail this facility till next Six months starting from the date they finish the same course.
New Horizons is a leading IT training company that has branches all over the globe in different countries. New Horizons offers an extensive selection of vendor-authorized certifications and training. The vendors include some of the biggest names in the industry like;
- And many more
These partnerships allow New Horizons to deliver the most up-to-date curriculum with specific standards set in alignment with these top vendors. New Horizons offers all sorts of training options to the individuals and business community ranging from instructor-led classes to private, online and on-site training opportunity.
Led by qualified, experienced and certified instructors, New Horizons is the place to turn raw ambitions into tangible result through personal and career development in your respective field.
KHDA (Knowledge and Human Development Authority)
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and so much more.