by
Bright Future Training Institute
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
DurationContents:
1. Introduction
2. What is Service Management?
3. What is ITIL?
4. Service Strategy
5. Service Design
6. Service Transition
7. Service Operation
8. Continual Service Improvement
9. Service Management Processes and Functions
10. Qualifications
Features:
- Learn From Qualified Instructor
- Focus is on all Areas of Exam
- Supportive and Friendly Learning Environment
Important: From 1st January 2018, certain fees and charges on our services are already implemented ( 5% Value Added Tax) in compliance with UAE federal laws and regulations. Bright Future Training Institute will collect and pay that 5% VAT to the UAE Federal Tax Authority.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
by
Macob IT Solution
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and so much more.
by
Aptech Computer Training
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
by
NobleProg MEA
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect on IT service management practices.
by
Zabeel International Institute of Management and Technology
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