Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
2. What is Service Management?
3. What is ITIL?
4. Service Strategy
5. Service Design
6. Service Transition
7. Service Operation
8. Continual Service Improvement
9. Service Management Processes and Functions
- Learn From Qualified Instructor
- Focus is on all Areas of Exam
- Supportive and Friendly Learning Environment
Important: From 1st January 2018, certain fees and charges on our services are already implemented ( 5% Value Added Tax) in compliance with UAE federal laws and regulations. Bright Future Training Institute will collect and pay that 5% VAT to the UAE Federal Tax Authority.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect on IT service management practices.