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The Advanced Training Manager: Politics & Performance

by Golden Masters for Training & Consultancy

This dynamic workshop focuses on the advanced skills required to move the training function to a higher level of performance and accountability. Learn how to navigate the politics of training andgain support and commitment for the strategic

AED 17000

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img Duration

5 days

Course Details

Course Description 

This dynamic workshop focuses on the advanced skills required to move the training function to a higher level of performance and accountability. Learn how to navigate the politics of training andgain support and commitment for the strategic initiatives that will maximize the value of your department. Come prepared to tackle serious issues head-on and share your valuable experience with your peers

Course Objective:

·         Increase training’s reputation as a vital contributor to bottom-line results.

·         Assess your organization’s political climate.

·         Navigate the politics of training.

·         Defend against devious political tactics.

·         Manage the transition to performance consulting.

·         Communicate the strategic benefits of performance consulting to all levels of the organization.

·         Deal with the barriers and politics surrounding performance consulting.

·         Validate the training function's strategic objectives.

·         Develop a comprehensive set of performance metrics for the training department.

·         Link performance metrics to strategic objectives.

·         Implement a performance scorecard approach to measuring training’s total value.

·         Analyze performance data for trends and variations.

·         Apply a dollar value added approach to estimate training's bottom-line contribution.

·         Deal with the challenging objections to the dollar value added approach.

·         Develop a business case to gain executive support for critical training and performance initiatives.

Course Certificate:

MASTERS certificate will be issued to all attendees completing minimum of  75% of the total tuition hours of the course.

Course Outline 

A.    Organizational Politics


·         A common sense approach to navigating the politics of training.

·         101 political tactics.

·         How to deal with those political traps typical to training.

·         Figuring out the political agendas of key players.

·         How to play the “game” of politics on your terms.

·         Discovering your political comfort zone and what to do about it.

·         The key factors that drive your specific political actions.

·         How to use politics to strategically influence outcomes.

·         Assessing the good and bad politics of your organization.

·         How to defend against devious tactics.

B. Performance Consulting

·         How to systematically manage the change to performance consulting.

·         A detailed, step-by-step roadmap for planning a smooth transition.

·         How to carefully prepare staff for the transition.

·         Managing staff resistance to change.

·         A comprehensive tool for assessing staff core competencies.

·         Valuable tips for setting transition milestones.

·         How to select the most receptive clients.

·         How to generate awareness across the organization.

·         Selling performance consulting “on the fly.”

·         Overcoming the 9 most challenging barriers.

·         How to sell the strategic benefits of performance consulting.

C. Performance Scorecard

·         How to demonstrate and boost training’s absolute value to the organization.

·         A step-by-step process for implementing a performance scorecard customized to the training function.

·         Creating a balanced set of performance indicators.

·         Linking your scorecard to business results.

·         Clarifying vague goals, objectives, and directives.

·         How to conduct a productive scorecard development meeting.

·         Over 100 possible performance metrics.

·         A structured method for selecting the most meaningful performance metrics.

·         How to determine data collection and tracking methods.

·         8 guidelines for reviewing and analyzing baseline data.

·         Setting realistic performance targets.

·         How to apply a variance analysis technique to audit scorecard results.

·         Over a dozen continuous improvement techniques.

·         How to best communicate results, including several examples.

·         A tool for evaluating measurement best practices quickly and easily.

·         How to apply a dollar value added (DVA) approach to make the case for Level 3 and 4 evaluations.

D. Business Case

·         How to write a winning business case for critical training & performance initiatives.

·         When (and when not) to prepare a business case.

·         How to conduct a thorough stakeholder analysis.

·         Prioritizing stakeholders using the I2-Grid system.

·         A practical worksheet to keep you organized and focused.

·         Tips and techniques for writing persuasively.

·         A checklist to safeguard against costly errors.

·         Over 25 powerful words that sell.

Masters Training Company was established in response to the growing need for quality training to support the business community within your Company, Department or Organization by providing a high standard of Training Programs, Courses, Seminars, Workshops and Consultancy Services to employees in a very competitive business environment. 

 
Following the latest trends and ideas in Technology and Management techniques, and with its in-depth knowledge of the business environment, Masters Training Company is able to meet the special requirements of both local and international business throughout the Middle East. Masters Training & Consulting is an independent multinational firm with more than 25 years of experience in helping regional organizations develop their human capital in all fields of management. 
 
Since 1990, we have been entrusted by our clients to provide the most reliable training and consulting products and services in the region. Our innovative and diversified range of training programs and consulting services are designed and delivered by an ever-growing team of full time multilingual consultants experienced in providing solutions relevant to this part of the world and applicable to today’s business challenges.
 
We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business. 
 
 
Our public training programs have attracted more than 300,000 participants from almost 3,000 organizations many of whom also entrust us with their needs for bespoke in-company programs. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training and consulting.

Masters is also an approved vendor from KHDA & ILM

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  • Sheikh Zayed Road Branch

    Kherbash Tower, Office # 1803 & 1804, Sheikh Zayed Road, Dubai

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