This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focus
DurationThis is a one-day instructor-led workshop to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focused individuals, finding ways to the improve quality of goods and services you provide to customers.
Unique Guarantees By Al Dar University College:
1.Free Trial Guarantee: You can have the first two sessions for Free to check and evaluate the quality of the study
2.Free Repeat Guarantee: If space and course are available, you can repeat the complete course or a selected section free of charge.
Main Features:
- Qualified and Experienced Instructors will Supervise the Program
- Detailed Program with Focus on all related areas
- Knowledge Stimulating learning Environment
- Supportive and friendly staff
History:
Al Dar University College is well-reputed and acknowledged university College based in Dubai offering a wide range of courses and training programs.
Focus Areas with Qualified Faculty:
This course will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worth-while.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
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This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and muc
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