COURSES OFFERED BY ECOLE HOTELIERE HELVETIQUE - PAGE 3

This course is designed to teach you about the basics of operational aviation security (AVSEC). It will give you the fundamental knowledge of latest security issues, technological developments and threats.

This course requires prior knowledge of airport operations, facilities and layout. You will learn about the basic principles of flight related to the balance and weight of the aircraft.

This course is designed to teach you about supervising and controlling airline stations in an outsourced or self-handled environment.

This training entails comprehensive knowledge on the designing and implementation aspects of a development strategy for two main revenue generators in the airport which are 'commercial management and routes'.

This course is designed to give you comprehensive knowledge of running and managing a ground handling unit in an airport.

This course will give you the latest knowledge of aviation environmental issues and teach you how to manage it. It emphasises on the new technology that could be incorporated to attain improved operations and understand modernized procedures

This course will teach you how to lead a ramp team for consistent servicing and turnaround of different aircraft types. You will learn about managing the loading and off-loading procedures of an aircraft.

This course is designed to give you a detailed insight into customer and their baggage journey with different touch points. It discusses the operational functions of the airport rescue team like the firefighting and other departments.

This course will teach you how to handle difficult situations and customers in a confident and effective manner. You will learn how to maximize customer contact, develop loyalty and provide excellent customer service in the aviation industry

This training will teach you how to apply different techniques of collaborative decision making (CDM) in the context of ground operations and airports. It will help in unleashing the power of shared information and its impact on decision mak