TOP 10 IATA COURSES IN UAE - PAGE 5

The Passenger Ground Services course at Capsule Training Institute provides a deep insight into various subjects, including airport operations, reservation systems, security protocols, and the evolving landscape of the aviation sector.

You will gain an in-depth understanding of the flight operations department, human factors and management systems on key matters like leadership, flight deck design, crew coordination, operational evaluation and training and much more.

This training will teach you how to apply different techniques of collaborative decision making (CDM) in the context of ground operations and airports. It will help in unleashing the power of shared information and its impact on decision mak

This course is conducted in line with the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM) to help you learn about ramp hand signals and aircraft marshalling.

This course will teach you how to handle difficult situations and customers in a confident and effective manner. You will learn how to maximize customer contact, develop loyalty and provide excellent customer service in the aviation industry

This course will teach you about the principles of demand forecasting and the overall forecasting process where the new standards taken from the Airport Design Reference Manual (ADRM version 10, 2014) will also be incorporated.

This course will teach you about the handling of media responses in an emergency situation before the corporate media response unit takes over the situation.

This course is designed to give you a detailed insight into customer and their baggage journey with different touch points. It discusses the operational functions of the airport rescue team like the firefighting and other departments.

This training will cover all aspects of duties and procedures performed by the ground handling and cabin crew staff. The curriculum assures that delegates are completely capable of the responsibilities of a cabin crew member and remains up-t

This course will help you to learn about the allocation and coordination of airport slots by using and complying with the IATA's Worldwide Slot Guidelines (WSG).