Course Fees : 500 AED to 34299 AED
List of available Customer Service Courses in Business Bay.
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This course focuses on teaching you about improving your customer service and achieving excellence in this important domain of the business. You will become an inspirational and flexible communicator and acquire the ability to engage customers while delivering world-class customer care.
This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it adds up to the reputation of a company.
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a telesales to deliver desired outcomes.
This course will develop a foundation-level knowledge and skill base of the participant pertinent to the Customer Service department. You will be taught about providing quality customer service, its benefits and means.
This is a comprehensive Customer Service diploma that will provide you with everything you need in the domain of customer service skills and prepare you for a rewarding career. You will study about team working, telephone etiquette, supervising team, time management and negotiation skills etc.